1. Information about us. You can find everything you need to know about our companies, Aquila Truck Centres Limited (Co No 09248139), Sandback Truck and Van Limited (Co No 09690393), Aquila Isuzu Limited (Co No 15890469) and Aquila Maxus Limited (Co No 15889187), and our products on our websites, or from our sales staff before you order. We also confirm the key information to you in writing before you order, either by email or on paper including with which of our companies you are contracting with.
2. Application of these terms. These terms and conditions will apply whichever of our companies you are dealing with for the purchase of vehicles, parts and/or the provision of service and maintenance services. By signing the Order Form (for purchases of Vehicles) or the Account Form (for service and maintenance accounts) or placing an order for parts and/or services you are confirming you have read these terms and conditions and acknowledging that they apply to each contract between us.
3. Key words we use in these terms.
Account Form – this refers to the account form you need to complete to open a service and maintenance account with us.
Exchange Vehicle – this refers to a vehicle that you own and offer in part-exchange towards the purchase of a vehicle from us.
GOP Form – this refers to the guarantee of payment form you need to complete if you wish to obtain ad hoc services from another dealer in the applicable vehicle network but have an account with us.
Order Form – this is the written order for the purchase of goods as set out in our quote.
Products – this refers to goods (vehicles and/or parts) and services (MOTs, maintenance and repair).
Reservation Period –48 hours
4. Differences for Businesses and Consumers. We don't give business customers all the same rights as consumers. For example, business customers have different rights where there is a problem with a product and we don't compensate them in the same way for losses caused by us or our products. Where a term applies just to businesses or just to consumers, this is clearly stated. You are a business customer if you are buying products wholly or mainly for use in connection with your trade, business, craft or profession, even if you are an individual.
5. Entire Agreement. If you are a business customer these terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by us or on our behalf which is not set out in these terms and that you have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Agreement.
6. You and your representatives. By signing the Order Form, Account Form and/or GOP Form or placing an order with us in any other manner you are promising that you have the authority to enter into a contract with us. Any representative you send to collect a vehicle from us is your responsibility.
7. Account Customers. If we open a service and maintenance account for you then the following provisions apply:
a. You may from time to time place an order for services and/or parts. Each order placed under your account will form a separate contract and be subject to these terms and conditions.
b. We may withdraw an account if:
i. your annual spend with us for services falls below £3,000;
ii. your credit rating falls below one that in our reasonable opinion we consider satisfactory; or
iii. if you do not comply with the payment terms in clause 16.c.
8. Quotes. Quotes are valid for 14 days from the date of the quote and may be subject to subsequent change where manufacturer or supplier prices are changed. Any insurance premiums stated in the Order Form are subject to the acceptance by the relevant insurance company.
9. Specifications. The specification for vehicles will be as per the manufacturer’s specification and as set out in our quote. Unladen weights excludes driver, fuel and Adblue but includes spare wheel and carrier with a tolerance of +/- 3%. Body lengths are given as a guide only and bodybuilders are responsible for ensuring all legal requirements are met. Maximum body lengths are calculated to remain within the overhang ration of 60% of the wheel base. Cab gaps may vary. Specifications for products will otherwise be as per the manufacturer’s specification or as confirmed by us.
10. Accepting Orders. When placing an order you need to give us as much information as we reasonably request and as soon as possible we will confirm whether or not we are able to accept your order. We accept your when we dispatch or supply the product and confirm dispatch or supply to you or if earlier when we confirm in writing we have accepted your order.
11. Sometimes we reject orders. Sometimes we reject orders, for example, because a product is unexpectedly out of stock, because a credit reference we have obtained is unsatisfactory, because you are located outside our delivery areas, because you are purchasing parts for the purpose of reselling them or because the product was mispriced by us. When this happens, we let you know as soon as possible and refund any sums you have paid.
12. Reservation Deposits. If you pay a reservation deposit to hold a vehicle for the Reservation Period, this shall be refunded if you inform us within the Reservation Period that you no longer wish to purchase the reserved vehicle. If you do purchase the vehicle within the Reservation Period it shall be applied to the purchase price as an advance payment.
13. Part Exchange.
a. Save as you otherwise tell us in writing you are promising that:
i. you own the exchange vehicle outright and have the right to transfer ownership of it free from any third party’s rights (including any lien or finance agreement);
ii. if you have disclosed in writing that the Exchange vehicle is subject a hire purchase lease or conditional sale agreement, that such agreement is capable of cash settlement by you upon payment of the sum specified in the Order Form;
iii. the particulars set out in the Order Form regarding the Exchange vehicle are correct and not misleading;
iv. the Exchange vehicle has not been involved in an accident;
v. the Exchange Vehicle has not been used for driving school tuition or private hire;
vi. the mileage shown on the mileometer is true and accurate.
b. You are also promising that the statements set out in clause 13.a shall be true and accurate at the time you deliver the Exchange subject to us (save for a reasonable mileage increase prior to the delivery date) and they shall be treated as being repeated at the time of delivery.
c. We may inspect the Exchange Vehicle prior to accepting it and that the value of any agreed part exchange allowance is based on the Exchange Vehicle’s condition including fitted extras at the time of acceptance of your Order. If the Exchange Vehicle is not handed over in the same condition as it was at the time of acceptance of your Order (fair wear and tear excepted), we may make reasonable deductions from the exchange allowance to cover the cost of repair.
d. The Exchange Vehicle remains your responsibility and at your risk until we accept delivery of it at which time we shall become the owner and it shall be at our risk.
e. On delivery of the Exchange Vehicle:
i. You must hand over the Exchange Vehicle registration document to us;
ii. The Exchange Vehicle must have a valid MOT certificate (where applicable) with not less than 30 days remaining prior to its expiry.
f. In the event of the Exchange Vehicle being returned to you for any reason (statutory or otherwise), after we have carried out any work of improvement or repair to it you shall pay to us the costs and expenses of such works.
14. Provision of Services. When supplying services requested by you:
a. where we discover that in the interest of safety or satisfactory completion of the services, addition repair work appears necessary, we will promptly contact you to obtain approval for carrying out the additional work. You are responsible for paying the charges agreed for such additional work and goods on completion of that work;
b. where you have notified us of a fault and requested that we investigate it we will use reasonable endeavours to contact you before carrying out any necessary remedial work but shall be under no obligation to do so and you authorise us to carry out all such work and supply such parts as we deem are necessary to rectify the fault.
15. Exchange Units. If you are purchasing an exchange unit (not a brand new part) it will be subject to the following:
a. We will invoice you for the exchange unit as normal and an exchange unit sur-charge. You must pay the invoice in line with our agreed terms of payment.
b. You are responsible for delivering to us your existing part that the exchange unit is replacing. If you do not the sur-charge stands.
c. On receipt of the existing part from you, if in our reasonable opinion it is cable of refurbishment, we shall issue you with a credit note (and refund if you have already paid it) for the sur-charge. If in our reasonable opinion the existing part is not capable of refurbishment the sur-charge shall stand.
16. Payment Terms.
a. The price shall be as set out in the Order Form, our quote or as otherwise agreed between us. You are responsible for payment of all duties and taxes payable in relation to the products, which you will reimburse us for, if we pay them on your behalf.
b. We charge you when you order in accordance with the Order Form for goods. The Order Form will specify when any deposit and/or balance is due.
c. Where you have an account, we charge you for services and goods when we supply the services or goods. You must provide us with a purchase order number and invoices must be paid on the 30th of the month following the month of invoice.
d. If you do not have an account we charge you for services and goods before we provide the services and goods.
e. You must pay us in cleared funds to such bank account as we notify to you in writing.
f. Whether or not a sum is due from you it shall become immediately payable in the event that you take or has taken against you (other than in relation to a solvent restructuring) any step or action towards you entering bankruptcy, administration, provisional liquidation or any composition or arrangement with its creditors, applying to court for or obtaining a moratorium under Part A1 of the Insolvency Act 1986, being wound up (whether voluntarily or by order of the court), being struck off the register of companies, having a receiver appointed to any of its assets, or you entering a procedure in any jurisdiction with a similar effect to a procedure listed in this clause 16.f
g. Where you have a manufacturer’s warranty passed on by us, we shall progress claims on your behalf with the relevant manufacturer, but the decision as to the application of the warranty to the products rests with the manufacturer.
i. In circumstances where the manufacturer rejects a claim (in whole or in part) under the warranty you are responsible for the full payment of sums not covered and due for the products.
ii. In circumstances where a claim is submitted outside of the warranty period, you will be required to pay in full, in advance, for the products. Should the manufacturer subsequently accept the warranty claim, any sums paid by you, but covered by the warranty claim and paid by the manufacturer, shall be refunded to you or credited to your account.
17. Financing. The provisions of this clause shall apply where you are a business and have indicated to us that you wish to purchase the vehicle by means of a hire purchase, lease or conditional sale agreement whether in whole or in part:
a. In the event that we suffer any loss (including loss of profit) as a result of you not entering into an agreement to hire purchase lease or otherwise fund the purchase of the vehicle with the assistance of a third party, you will indemnify us fully in respect of such loss and we may deduct a sum equivalent to such loss from any deposit paid to us by you.
b. Notwithstanding that we, by entering into this contract, have agreed to sell the vehicle to you, you consent to the vehicle being sold on these terms to a third party nominated by you for the purpose only of facilitating the funding of the purchase of the vehicle by you. You shall indemnify us against all or any costs, claims. loss or damage whether consequential or otherwise payable us to any third party including any finance or hire purchase company resulting from or in consequence of the sale of the vehicle to such party.
18. Responsibility for your vehicle. Your vehicle remains your responsibility in relation to driving insurance and road tax whilst in our possession and is fully at your own risk once we have notified you that it is ready for collection. Any contents are at your risk and we take no responsibility for loss or damage. You are advised to empty your vehicle before it comes into our possession. Responsibility for any parts or any vehicle you are purchasing passes to you on delivery. You may only bring vehicles on to our premises that have been approved by us in advance. Any other vehicles may be removed from our premises without further notice to you.
19. Return of your vehicle to you. Where we are providing services on your vehicle then we may decline to release the vehicle to you where you have not paid for the products by the due date for payment. We have a general lien over all of your vehicles in our possession or control in respect of all money due to us from you under our contract.
20. Parts permanently removed. Unless you ask us to return any parts permanently removed from your vehicle to you, we shall retain and dispose of them as we deem appropriate and ownership of such parts shall pass to us on removal.
21. Storage Charges. If you do not collect a vehicle within 2 days of being notified that it is ready for collection or fail to authorise repairs without collecting the vehicle, within 2 days of being given a quotation for the repairs, we may charge you storage fees at our current rates (from time to time) which are displayed in the reception of our premises.
22. Abandoned Vehicles. Save in circumstances where you are purchasing a vehicle from us, if you do not collect your vehicle and you have not made payment of the sums due to us within 3 months of either us completing the services, or within 3 months of us notifying you that it is ready for collection in accordance with clause 21 we may sell the vehicle and deduct the cost of the products and storage fees from the proceeds of sale. We shall give you seven days’ written notice that we intend to exercise this right. If there is a balance of proceeds of sale this shall be sent to you to your last known address.
23. Guarantees of Payment (GOP) – only applicable to business customers.
a. A GOP does not absolve your obligation to pay for the products received from the applicable vehicle dealer in our network who is providing products to you on our behalf. Your contract is with us and you are liable to pay us for the cost of the services you have received.
b. We may at our sole and absolute discretion decline to give a GOP.
c. A GOP will only ever initially be given for the maximum amount authorised in the GOP Form per incident. Please note that this may affect the type and extent of services that can initially be supplied to you. You automatically authorise us to determine the value of the GOP given unless you have specifically stated otherwise in the GOP Form.
d. You may have to enter into a separate contract with the dealer you have attended for the supply of products over and above the level of the GOP we have provided.
e. A GOP will only ever be provided for the following services: mechanical breakdown where a warranty or R&M claim submitted on your behalf by us is unsuccessful, accident recovery or breakdown or non-warranty or contract work.
f. If we have provided a GOP on your behalf to another dealer in the applicable vehicle network, in relation to services they have provided to you on our behalf, you must pay the amount due under the guarantee of payment within our agreed normal payment terms from the date the guarantee of payment was given.
g. If you are unhappy with the services carried out on our behalf, you are still required to make payment in accordance with clause 23.f and the provisions of clauses 34, 38, 39, and 40 shall apply.
24. No set off rights for businesses. If you are a business customer you must pay all amounts due to us under these terms in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).
25. We charge interest on late payments. If we're unable to collect any payment you owe us we charge interest on the overdue amount at the rate of 1.5% a year above Barclays Bank Plc base rate from time to time. This interest accrues on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You pay us the interest together with any overdue amount.
26. We pass on increases in VAT. If the rate of VAT changes between your order date and the date we supply the product, we adjust the rate of VAT that you pay, unless you have already paid in full before the change in the rate of VAT takes effect.
27. Ownership. If your product is goods, you will own it once we have received payment in full and for business customers in relation to all sums you owe to us. If any of the events set out in clause 16.f occurs or you do not pay sums when they are due, then we may require return of goods to us that we still own and may enter your premises to recover them.
28. Delivery. Unless we have agreed otherwise you shall collect the products from our premises. We may supply products in instalments. If you fail to take delivery of the products at the time we confirm they are ready for collection/delivery then we will treat the contract as terminated by you and be entitled to resell the products without further notice to you.
29. We're not responsible for delays outside our control. If our supply of your product is delayed by an event outside our control, such as availability of parts or delays on import, we contact you as soon as possible to let you know and do what we can to reduce the delay. As long as we do this, we won't compensate you for the delay, but if the delay lasts for in excess of 180 days you can contact our Customer Service Team: online www.stvl.co.uk/contact, by post, Unit 1, Springvale Industrial Estate, Millbuck Way, Sandbach, CW11 3JA, email reception@stvl.co.uk or call 01270 346055 to end the contract and receive a refund for any products you have paid for in advance, but not received that are not customised where manufacturing has already commenced.
30. Products can vary slightly from their pictures. A product's true colour may not exactly match that shown in our marketing may be slightly different.
31. Bespoke specifications. If we're supplying the product a specification that you choose, not considered to be a standard specification for that product, you're responsible for making sure the specification is correct and fit for the purpose you intend. You cannot cancel your contract for goods with a bespoke specification without our express agreement and in any event not once we are in a position that we cannot cancel the order with the manufacturer.
32. Additional charges. We charge you additional sums if you don't give us information we've asked for about how we can access your property for delivery or do not attend our premises at agreed dates and times to provide services or if you do not collect your vehicle from our premises, as agreed with us. For example, we might need to re-deliver on another vehicle or with extra manpower, reschedule services or charge storage fees.
33. Consumer rights to cancel. If you are a consumer and you bought online or over the telephone, you have a legal right to change your mind and however you bought you have rights under our guarantee. Your right to change your mind and receive a refund is subject to some conditions:
a. You have 14 days to change your mind after the day we deliver your product, if it is goods, for example a vehicle and the day we confirm we have accepted your order, if it is for a service.
b. You can't change your mind about an order for:
i. services, once these have been completed;
ii. goods that are made to your specifications or are clearly personalised;
iii. goods which become mixed inseparably with other items after their delivery;
iv. goods or services purchased on our premises.
c. To let us know you want to change your mind, contact our Customer Service Team: online www.stvl.co.uk/contact, by post, Unit 1, Springvale Industrial Estate, Millbuck Way, Sandbach, CW11 3JA, email reception@stvl.co.uk or call 01270 346055 and post it to the company’s address given on the Order Form.
d. If your product is goods, for example, a vehicle, you have to return it (and any free gifts provided with it) to us (at the place from which you collected the goods) within 14 days of your telling us you have changed your mind. Returns are at your own cost. You will need proof of purchase and the card you paid with.
e. We only refund standard delivery costs. For example, we don't refund any extra you have paid for express delivery or delivery at a particular time.
f. If you bought a service we don't refund you for the time you were receiving it before you told us you'd changed your mind.
g. If you handle the product in a way which would not be acceptable in-store, we reduce your refund, to compensate us for its reduced value. For example, we reduce your refund if the product's condition is not "as new, the product is damaged or accessories are missing. In some cases, because of the way you have treated the product, no refund may be due.
h. When and how we refund you. If your product is a service or goods that haven't been delivered, we refund you as soon as possible and within 14 days of you telling us you've changed your mind. If your product is goods that you're sending back to us, we refund you within 14 days of receiving them back from you (or receiving evidence you've sent them to us). We refund you by the method you used for payment. We don't charge a fee for the refund.
34. Restocking charge. If you are a business, or you are a consumer and the circumstances set out in clause 33 -Consumer rights to cancel, do not apply, you do not have the right to cancel your order for parts. If we, at our sole discretion, allow you to cancel your order, it will be subject to your payment of any restocking charge the manufacturer requires us to pay, when returning the parts to them. This does not apply if you are a consumer and have the right to cancel under clause 33.
35. If something is wrong. If you think there is something wrong with your product, you must either bring it into one of our stores or contact our Customer Service Team: online www.stvl.co.uk/contact, by post, Unit 1, Springvale Industrial Estate, Millbuck Way, Sandbach, CW11 3JA, email reception@stvl.co.uk or call 01270 346055.
36. Manufacturers Warranty. We will use reasonable endeavours to transfer to you the benefit of any warranty or guarantee given by the manufacturer or supplier of any vehicle or parts.
37. Your rights and remedies if you are a consumer. We honour our legal duty to provide you with products that are as described to you on our website and in our marketing and that meet all the requirements imposed by law.
a. If your product is goods, the Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product your legal rights entitle you to the following:
i. Up to 30 days: if your goods are faulty, then you can get a refund.
ii. Up to six months: if your goods are faulty and can't be repaired or replaced, then you're entitled to a full refund, in most cases.
iii. Up to six years: if your goods do not last a reasonable length of time you may be entitled to some money back.
b. If your product is services, the Consumer Rights Act 2015 says:
i. You can ask us to repeat or fix a service if it's not carried out with reasonable care and skill, or get some money back if we can't fix it.
ii. If a price hasn't been agreed upfront, what you're asked to pay must be reasonable.
iii. If a time hasn't been agreed upfront, it must be carried out within a reasonable time.
In addition to your legal rights as part of our goodwill guarantee we will repair or replace free of charge all parts and repeat services which are proved to be defective within 3 months of the date that the services were completed.
38. Your rights if you are a business. Unless we have expressly warranted in writing otherwise, we warrant services shall be performed with reasonable skill and care and that on delivery, and for a period of 3 months from the date of delivery (warranty period), any products which are goods shall:
a. conform in all material respects with their description and any relevant specification;
b. be free from material defects in design, material and workmanship;
c. be of satisfactory quality (within the meaning of the Sale of Goods Act 1979); and
d. be fit for any purpose held out by us.
39. Your remedies if you are a business. Unless an exception applies if:
a. you give us notice in writing during the warranty period within a reasonable time of discovery that a product does not comply with the business customer warranty;
b. we are given a reasonable opportunity of examining such product; and
c. you return such product to us at our cost,
we shall, at our option, repair or replace the defective product, or refund the price of the defective product in full and this will be your only remedy for breach of the warranty. These terms shall apply to any repaired or replacement products supplied by us.
40. Exceptions to business customers' warranty. We will not be liable for a product's failure to comply with the business customer warranty if:
a. you make any further use of such product after telling us it is non-compliant;
b. the defect arises because you failed to follow our oral or written instructions as to the storage, installation, commissioning, use or maintenance of the product or (if there are none) good trade practice;
c. the defect arises because we followed any drawing, design or specification supplied by you;
d. you alter or repair the product without our written consent; or
e. the defect arises because of fair wear and tear, wilful damage, negligence, or abnormal working conditions.
41. We can change products and these terms. Changes we can always make. We can always change a product:
a. to reflect changes in relevant laws and regulatory requirements;
b. to make minor technical adjustments and improvements, for example to address a security threat. These are changes that don't affect your use of the product; and
42. We can suspend the supply of a product. We do this to:
a. deal with technical problems or make minor technical changes;
b. update the product to reflect changes in relevant laws and regulatory requirements; or
c. make changes to the product.
We let you know, may adjust the price and may allow you to terminate. We contact you in advance to tell you we're suspending supply, unless the problem is urgent or an emergency.
43. When we can end our contract with you. We can end our contract with you for a product and claim any compensation due to us (including enforcement costs) if:
a. you don't make any payment to us when it's due and you still don't make payment within 7 days of our reminding you that payment is due;
b. you don't, within a reasonable time of us asking for it, provide us with information, cooperation or access that we need to provide the product.
c. you don't, within a reasonable time, either allow us to deliver the product to you or collect it from us. If you are a consumer and have said you will collect a product but you don't do this within 2 days then (unless the product is made to your specifications or is clearly personalised) we treat your order as cancelled and refund the purchase price.
d. If any of the circumstances set out in clause 16.f happen to you.
44. Our liability to consumers. We're not responsible for losses you suffer caused by us breaking this Contract if the loss is:
a. Unexpected. It was not obvious that it would happen and nothing you said to us before we accepted your order meant we should have expected it (so, in the law, the loss was unforeseeable).
b. Caused by a delaying event outside our control. As long as we have taken the steps set out in the section We're not responsible for delays outside our control.
c. Avoidable. Something you could have avoided by taking reasonable action. For example, damage to your own digital content or device, which was caused by digital content we supplied and which you could have avoided by following our advice to apply a free update or by correctly following the installation instructions or having the minimum system requirements advised by us.
Our liability for any loss you suffer in connection with your trade, business, craft or profession is limited, as described in Our liability to businesses.
45. Our liability to businesses. If you're a business, then, except in respect of the losses described in Losses we never limit or exclude:
a. we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, loss of business, damage to reputation, or any indirect or consequential loss arising under or in connection with any contract between us; and
b. our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total sums paid by you for products under such contract.
46. Losses we never limit or exclude. Nothing in these terms shall limit or exclude our liability for:
a. death or personal injury caused by negligence to the extent preserved by section 2(1) of the Unfair Contract Terms Act 1977;
b. fraud or fraudulent misrepresentation;
c. breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; or
d. defective products under the Consumer Protection Act 1987; or
e. any liability that cannot legally be limited.
47. No implied terms about goods. Except to the extent expressly stated in Your rights if you are a business, we exclude all terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and sections 3 to 5 of the Supply of Goods and Services Act 1982.
48. Data Protection. We use your personal data as set out in our Privacy Notice which can be found [DETAILS].
49. Resolving Disputes.
a. Our Customer Service Team: [LINK TO OR WEBSITE ADDRESS FOR CUSTOMER SERVICE TEAM PAGE OR TELEPHONE NUMBER FOR TEAM] will do their best to resolve any problems you have with us or our products as per our Complaints policy: [LINK TO COMPLAINTS POLICY OR WEBSITE ADDRESS FOR IT OR INFORMATION ABOUT WHERE TO ACCESS IT (FOR EXAMPLE, IN A BROCHURE)].
b. You can go to court. These terms are governed by English law. If you are a consumer then, wherever you live, you can bring claims against us in the English courts and if you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. If you are a consumer we can claim against you in the courts of the country you live in. If you are a business you irrevocably agree to submit all disputes arising out of or in connection with our contract with you to the exclusive jurisdiction of the English courts.
50. Other important terms apply to our contract
a. We can transfer our contract with you, so that a different organisation is responsible for supplying your product. We'll tell you in writing if this happens and if you are a consumer we'll ensure that the transfer won't affect your rights under the contract. If you're a consumer and you're unhappy with the transfer you can contact our Customer Service Team to end the contract within 7 days of us telling you about it and we will refund you any payments you've made in advance for products not provided.
b. You can only transfer your contract with us to someone else if we agree to this. However, you can transfer our consumer guarantee. We can require the new owner to prove you transferred the product to them, If you're a business you need our agreement to transfer your contract with us and it's entirely up to us whether we give it.
c. This Contract is between you and us. Nobody else can enforce it (other than someone you (as a consumer) told us you were giving a product to as a present) and neither of us will need to ask anybody else to sign-off on ending or changing it.
d. If a court invalidates some of this Contract, the rest of it will still apply. If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.
e. If we have to contact you we will do so using the details you have provided to and any written notices will be sent to your last known address and shall be deemed to have been received by you on the second day of posting.
f. Even if we delay in enforcing this Contract, we can still enforce it later. We might not immediately chase you for not doing something (like paying) or for doing something you're not allowed to, but that doesn’t mean we can't do it later.